Who controls your information
Top Tally Team Tonc Media Ltd is the controller for personal information described in this policy. Our registered address is Office 4, 83 Ducie Street, Manchester M1 2JQ, United Kingdom. Privacy enquiries and data rights requests can be sent to [email protected]. We have not appointed a separate data protection officer. The privacy contact monitors requests and coordinates our response.
Information we collect
When you contact us, we may receive your name, email address, selected subject, message and any information you choose to include. Do not send sensitive information unless it is necessary for a specific request. Technical systems used to deliver the website may process connection information such as an internet protocol address, browser type, requested page, time of request and security logs.
The cookie control stores your choice in your browser’s local storage. Optional analytics or functional storage is controlled through the consent interface. The site does not require an account and does not ask for payment information.
Why we use information
We use contact details to read, manage and answer messages. The legal basis will usually be our legitimate interest in operating an editorial website and communicating with readers, or steps taken at your request. We use security and delivery logs where necessary for our legitimate interests in protecting the site, diagnosing faults and preventing misuse. Where non-essential browser storage requires consent, consent is the legal basis.
We may also process information to meet a legal obligation, establish or defend legal claims, or respond to a valid request from a competent authority. We do not use contact messages for unrelated advertising.
Processors and disclosures
Service providers may process limited information on our behalf when they supply website hosting, email delivery, security, backup or technical support. They are permitted to handle information only for the agreed service and under appropriate contractual safeguards. We may disclose information where law requires it, to protect legal rights or in connection with a genuine business reorganisation. We do not sell personal information.
If a provider processes information outside the United Kingdom, we use an appropriate transfer mechanism where required, such as an adequacy regulation or approved contractual safeguards. You may contact us for information about the relevant safeguard.
Retention
We retain ordinary correspondence only while it remains useful for answering the request, maintaining an editorial record or resolving a dispute. Security logs are kept for a limited operational period. Information needed for legal claims or compliance may be held longer where necessary. When information is no longer required, we delete it or remove identifying details. Local storage remains on your device until you clear it or replace the saved preference.
Your rights
Under the UK data protection regime, including the UK GDPR and Data Protection Act 2018, you may have rights to access, correct or erase personal information; restrict or object to processing; receive portable information; and withdraw consent. These rights depend on the circumstances and can have lawful exceptions. We may need enough information to confirm your identity before completing a request.
People covered by the EU GDPR may have corresponding rights and may complain to the supervisory authority where they live or work. UK visitors may complain to the Information Commissioner’s Office. Where the California Consumer Privacy Act applies, California residents may request information about covered collection and disclosure, request deletion or correction, and exercise applicable opt-out rights without discriminatory treatment. We do not sell personal information or share it for cross-context behavioural advertising.
Children and external links
The guides may be useful to families, but the website is directed to a general audience and does not knowingly request personal information from children. A parent or guardian who believes a child has submitted information should contact us so that we can review and remove it where appropriate. Links to external websites are governed by those websites’ own privacy notices.
Changes and contact
We may revise this policy when site features, providers or legal requirements change. The version published on this page applies to subsequent use. Send privacy questions or rights requests to [email protected].